Improve Your IT Business Reputation Online
Tech Reputation helps MSPs and IT Services Businesses get better reviews and leverage those reviews to get more customers with a fully managed online reputation service.
Automated Review Management
Our software tools connect to your CRM to automatically send review requests to customers and will allow you to respond directly to unhappy customers before they leave a public review.
We’ll syndicate your glowing reviews to your website and social media channels so you can leverage your good reputation.
Google My Business Optimization
On the local plan we'll optimize your Google My Business page for maximum exposure and keep it updated when you make changes to things like your hours, logo, or location.
Business Listing Syncronization
With our pro plan we'll make sure your business information is synchronized in over 70 popular online directories, which helps with SEO and makes sure potential customers can find you.
Our automated platform connects with your favorite ticketing or accounting system:
Actively Monitor Top Review Sites & Receive Alerts
Receive SMS and email alerts when a new review is posted online so that you can respond accordingly in a timely fashion.
Highlight Your Reviews on Your IT Business Website
Stream all your approved reviews on your website via some simple java script code, or via our WordPress plugin. No more copy & pasting reviews to update your website review pages.
Show Off Your Best Reviews on Social Media
Post your positive reviews manually or automatically on Facebook and Twitter. Increase engagement in Facebook and use your review posts in advertising to attract more customers.
Real-Time Reporting Keeps You Updated
Keep on eye on the pulse of your business reputation online in real-time. Schedule weekly or monthly email reports to keep everyone in your company informed on the progress you are making.
Respond to Negative Reviews
Simple setup allows you to respond to unhappy customers before they post a negative review online. Real-time email and SMS alerts can be assigned to management for quick response and remediation.
What our customers are saying
"We use Tech Reputation as well and it is awesome! We went from getting 1 review every week or two to 3-5 reviews each week. "
Carl Van Orden
"Since we engaged Tech Reputation to handle our reviews they have gone through the roof and we are grateful to them [...] for skyrocketing our Google reviews from about 20 to 180. "
"During the first 15 days of using Tech Reputation I have added 3 yelp reviews and 10 Google reviews The Customer service is second to none and the product speaks for itself highly highly recommend. "
"Thank you Ramey for putting together an effortless system that works while I sleep."
"Efficient and fluid workflow, Ramey got me all set up and the results were immediate. Thanks!"
"Tech Reputation is awesome, our business has grown quite a bit in the short time we have been using it. Keep up the great work! "
Learn More About Reputation Marketing
Asking for reviews can be uncomfortable for some IT business owners. They don’t want to put someone out or seem like they’re asking for something of a customer that they might not have time for. But IT business reviews are […]Read More
No matter what size the company, “group think” is common and can keep business owners and managers from truly understanding what customers want. They’ll tend to think they know what customers should want based upon their offerings. But can often […]Read More
There are many ways to gauge customer satisfaction and predict how well a business is doing, and the one that is lauded as the “gold standard” is the Net Promoter Score® (NPS®). A good number of MSP business owners have […]Read More
When you start a new MSP business, you’re most likely focused on what tools you’re going to use for remote management and how to market for new customers. Your reputation might not be on your radar as something you need […]Read More
Is your reputation really that important to your MSP sales? How much do reviews influence someone’s decision to go with your company other another IT provider? You might be surprised at just how much weight your reputation carries when it […]Read More
Promoting online reviews can bring your IT business tons of accolades and can also bring you plenty of sour grapes. Some MSP business owners even shy away from asking for reviews at all because they’re afraid that one bad one […]Read More