Improve Your IT Business Reputation Online

Tech Reputation helps MSPs and IT Services Businesses get better reviews and leverage those reviews to get more customers with a fully managed online reputation service.

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Automated Review Management

Our software tools connect to your CRM to automatically send review requests to customers and will allow you to respond directly to unhappy customers before they leave a public review.

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Review
Marketing

We’ll syndicate your glowing reviews to your website and social media channels so you can leverage your good reputation.

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Google My Business Optimization

On the local plan we'll optimize your Google My Business page for maximum exposure and keep it updated when you make changes to things like your hours, logo, or location.

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Business Listing Syncronization

With our pro plan we'll make sure your business information is synchronized in over 70 popular online directories, which helps with SEO and makes sure potential customers can find you.

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Our automated platform connects with your favorite ticketing or accounting system:

tech reputation is compatible with syncro repairshopr xero freshbooks quickbooks
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What's Included?

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Actively Monitor Top Review Sites & Receive Alerts

Receive SMS and email alerts when a new review is posted online so that you can respond accordingly in a timely fashion.

Highlight Your Reviews on Your IT Business Website

Stream all your approved reviews on your website via some simple java script code, or via our WordPress plugin. No more copy & pasting reviews to update your website review pages.

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Show Off Your Best Reviews on Social Media

Post your positive reviews manually or automatically on Facebook and Twitter. Increase engagement in Facebook and use your review posts in advertising to attract more customers.

Real-Time Reporting Keeps You Updated

Keep on eye on the pulse of your business reputation online in real-time. Schedule weekly or monthly email reports to keep everyone in your company informed on the progress you are making.

Real-Time Reputation Management Reporting
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Respond to Negative Reviews

Simple setup allows you to respond to unhappy customers before they post a negative review online. Real-time email and SMS alerts can be assigned to management for quick response and remediation.

What our customers are saying

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"We use Tech Reputation as well and it is awesome! We went from getting 1 review every week or two to 3-5 reviews each week. "

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Carl Van Orden

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"Since we engaged Tech Reputation to handle our reviews they have gone through the roof and we are grateful to them [...] for skyrocketing our Google reviews from about 20 to 180. "

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Steve Bonnici

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"During the first 15 days of using Tech Reputation I have added 3 yelp reviews and 10 Google reviews The Customer service is second to none and the product speaks for itself highly highly recommend. "

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Shea Hambling

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"Thank you Ramey for putting together an effortless system that works while I sleep."

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Umut Bitlisli

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"Efficient and fluid workflow, Ramey got me all set up and the results were immediate. Thanks!"

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Nathan Drager

5-star-review

"Tech Reputation is awesome, our business has grown quite a bit in the short time we have been using it. Keep up the great work! "

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Nate Folker

Learn More About Reputation Marketing

How Your IT Business Can Use Reputation Marketing to Get an Edge Over Your Competition

July 28, 2020

When you get a great review, you feel like you want to yell it from the rooftops. That’s pretty much what reputation marketing is all about. Where reputation management is about addressing negative reviews and working to earn more positive […]

Read More

How Do People REALLY Feel About Your IT Business? Why Online Sentiment Matters

July 7, 2020

Everything seemed fine with that long-time customer, but suddenly they’ve dropped your MSP services and gone with a competitor, and you’re not sure why. It may be because while they “liked” your company, they didn’t “love” you. So that lack […]

Read More

Protect Your IT Business Reputation With a Positive Digital Footprint

June 16, 2020

In today’s world, everything we do online can leave a footprint, whether or not we realize it. From posts on social media to message board replies from years ago, things done online tend to stay there forever. Understanding your digital […]

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How to Boost Your MSP Reputation (and Sales) by Using Thank You Cards

May 26, 2020

As time goes on, it seems that we lose some of the old customer service practices of days gone by. Could reviving one of them help you get an edge on your competition? If your grandmother made you write Thank […]

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Leverage Your Tech Business Reputation to Market Residential Managed Services

May 5, 2020

The technology landscape has changed dramatically this year, and many people have found themselves working and going to school from home. But those home networks are often lacking the managed services they need (and that YOU can provide!). Residential managed […]

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Creative Ways to Get More Testimonials for Your Computer Business

April 14, 2020

A significant number of customers rely on reviews and testimonials when deciding which computer repair shop or MSP provider to work with. Beyond asking for testimonials by email or a link to Google My Business reviews, how can you get […]

Read More
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