Category: Reputation

How Do People REALLY Feel About Your IT Business? Why Online Sentiment Matters

How Do People REALLY Feel About Your IT Business? Why Online Sentiment Matters

Everything seemed fine with that long-time customer, but suddenly they’ve dropped your MSP services and gone with a competitor, and you’re not sure why. It may be because while they “liked” your company, they didn’t “love” you. So that lack of emotional attachment to your brand made it easy for them to be stolen away […]

Protect Your IT Business Reputation With a Positive Digital Footprint

Protect Your IT Business Reputation With a Positive Digital Footprint

In today’s world, everything we do online can leave a footprint, whether or not we realize it. From posts on social media to message board replies from years ago, things done online tend to stay there forever. Understanding your digital footprint and knowing how to control it can protect your tech business reputation and build […]

How to Boost Your MSP Reputation (and Sales) by Using Thank You Cards

How to Boost Your MSP Reputation (and Sales) by Using Thank You Cards

As time goes on, it seems that we lose some of the old customer service practices of days gone by. Could reviving one of them help you get an edge on your competition? If your grandmother made you write Thank You cards after your birthday, she was actually doing you a favor, because that one […]

Leverage Your Tech Business Reputation to Market Residential Managed Services

Leverage Your Tech Business Reputation to Market Residential Managed Services

The technology landscape has changed dramatically this year, and many people have found themselves working and going to school from home. But those home networks are often lacking the managed services they need (and that YOU can provide!). Residential managed services are taking on a whole new level of importance. Even without the stay at […]

8 Smart Ways to Use Branding in Your Tech Site Reviews Process

8 Smart Ways to Use Branding in Your Tech Site Reviews Process

Your branding can be an afterthought, or it can be the cohesive glue that ties together all content that you put out. When used properly, your branding can energize your tech business reviews program and help it get you the results you want. Too often, business owners aren’t diligent about using their brand in everything […]

Offering Help to Your Tech Business Clients During the Coronavirus Outbreak Can Be a Win-Win

Offering Help to Your Tech Business Clients During the Coronavirus Outbreak Can Be a Win-Win

We’re in unchartered territory as far as national emergencies go due to the global pandemic. School and restaurants are closing, events and sports games have been cancelled and everyone’s uncertain about what tomorrow will bring. One thing is apparent however, without technology things would be much more difficult. This puts technology business owners in a […]

7 Practical Steps to Repair a Bad Tech Business Reputation

7 Practical Steps to Repair a Bad Tech Business Reputation

We all make mistakes occasionally and in the internet age, bad reviews and low star ratings can stay in Google’s search results and haunt you for years if not addressed. Whether your customer service was lacking when trying to transition from part-time to full-time IT support, you made a poor hiring decision, or bad comments […]

How In-Person Networking Strengthens Your Tech Business Reputation

How In-Person Networking Strengthens Your Tech Business Reputation

No matter how much technology might cause us to spend time looking at screens, nothing can replace that in-person interaction that connects people and helps us truly get to know each other. In-person networking is an age-old practice, but one that’s more relevant than ever in today’s internet focused world. There’s just something you get […]

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