How to Boost Your MSP Reputation (and Sales) by Using Thank You Cards

How to Boost Your MSP Reputation (and Sales) by Using Thank You Cards

As time goes on, it seems that we lose some of the old customer service practices of days gone by. Could reviving one of them help you get an edge on your competition? If your grandmother made you write Thank You cards after your birthday, she was actually doing you a favor, because that one […]

Leverage Your Tech Business Reputation to Market Residential Managed Services

Leverage Your Tech Business Reputation to Market Residential Managed Services

The technology landscape has changed dramatically this year, and many people have found themselves working and going to school from home. But those home networks are often lacking the managed services they need (and that YOU can provide!). Residential managed services are taking on a whole new level of importance. Even without the stay at […]

Creative Ways to Get More Testimonials for Your Computer Business

Creative Ways to Get More Testimonials for Your Computer Business

A significant number of customers rely on reviews and testimonials when deciding which computer repair shop or MSP provider to work with. Beyond asking for testimonials by email or a link to Google My Business reviews, how can you get more of them? After all, it’s not long before reviews get stale, which makes them […]

8 Smart Ways to Use Branding in Your Tech Site Reviews Process

8 Smart Ways to Use Branding in Your Tech Site Reviews Process

Your branding can be an afterthought, or it can be the cohesive glue that ties together all content that you put out. When used properly, your branding can energize your tech business reviews program and help it get you the results you want. Too often, business owners aren’t diligent about using their brand in everything […]

Offering Help to Your Tech Business Clients During the Coronavirus Outbreak Can Be a Win-Win

Offering Help to Your Tech Business Clients During the Coronavirus Outbreak Can Be a Win-Win

We’re in unchartered territory as far as national emergencies go due to the global pandemic. School and restaurants are closing, events and sports games have been cancelled and everyone’s uncertain about what tomorrow will bring. One thing is apparent however, without technology things would be much more difficult. This puts technology business owners in a […]

7 Practical Steps to Repair a Bad Tech Business Reputation

7 Practical Steps to Repair a Bad Tech Business Reputation

We all make mistakes occasionally and in the internet age, bad reviews and low star ratings can stay in Google’s search results and haunt you for years if not addressed. Whether your customer service was lacking when trying to transition from part-time to full-time IT support, you made a poor hiring decision, or bad comments […]

How In-Person Networking Strengthens Your Tech Business Reputation

How In-Person Networking Strengthens Your Tech Business Reputation

No matter how much technology might cause us to spend time looking at screens, nothing can replace that in-person interaction that connects people and helps us truly get to know each other. In-person networking is an age-old practice, but one that’s more relevant than ever in today’s internet focused world. There’s just something you get […]

What are Local Citations & Why Are They Critical to Your Tech Business Site?

What are Local Citations & Why Are They Critical to Your Tech Business Site?

When most people hear the word “citation” they think of a traffic ticket, but local citations are something completely different and completely crucial for good local website rankings for your tech business site. Local citations don’t always get the attention they deserve and companies that don’t pay attention to them or keep them up to […]

Yes! Negative Reviews Can Actually Benefit Your Tech Business Website

Yes! Negative Reviews Can Actually Benefit Your Tech Business Website

Some business owners completely miss out on all the positive sales and marketing benefits that come with having good reviews simply because they’re scared of a few negative ratings, so they don’t bother with reviews at all. No one likes to hear negative things about their business, but although it may be hard to believe, […]

Reviews are a Valuable Business Asset for Your IT Site: Use Them to Their Fullest!

Reviews are a Valuable Business Asset for Your IT Site: Use Them to Their Fullest!

Do you look at online reviews as a nice perk if you get them, but not something that’s under your control? They’re actually one of your most valuable business assets that can be utilized in multiple ways. If you take a “wait and see” attitude to your customer reviews, you’re missing the boat on what […]

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